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What are the steps to place an order online?
- Browse the site and find the product you want to buy.
- If the product you want to buy has a "Promotional Code" take note of it.
- Select the "Add To Cart" bottom to the right of the price on the product page.
- Enter your zip code into the "ZIP CODE" box in the shopping cart. Select "Update Cart"
- To add additional products to your shopping cart select the "Continue Shopping" button.
- Once all products are added to cart enter "Promotional Code" if any.
- To Checkout select the "PayPal" or "Google Checkout" buttons
- If you selected PayPal go to step 9. If you select Google Checkout go to step 13.
- If you already have a PayPal account login and checkout as normal. If not, click the "Continue" link.
- Enter your credit/debit card and billing information.
- Enter/confirm your shipping information and phone number.
- Submit your order.
- If you selected Google Checkout, sign in if you already have a Google Checkout account
- Otherwise, enter your billing and shipping information.
- Submit order.
- Your Done... Check your email for your order confirmation.
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Where can I buy ABI products from? Does ABI have dealers?
If you are interested in purchasing ABI products you need look no further. ABI products are only available direct from ABI. This means you will get the best deal available on ABI products by purchasing on this site or by calling 877.788.7253. We have cut out the middle man to work factory direct with our customers. This means you get a better quality product for the dollar. When you buy from ABI we will ship your products to your property, in some cases the shipping is even free!
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Are all ABI products available for purchase online?
The majority of ABI products are available for purchase online. However some ABI products require the customer to speak with our product specialists. This one-on-one attention enables the product specialist to properly size the product to the two vehicle and ensure the equipment is equipped for the unique needs of the customer. If an "add to cart" button is not available on the product page please feel free to call our product specialists at 877.788.7253.
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What payment methods do you accept?
ABI accepts VISA, Mastercard, American Express & Discover through both Google Checkout or PayPal. You don't need an account to purchase. Simply add your products to the shopping cart, select either PayPal or Google Checkout, enter your billing information, enter your shipping information (if different) and submit your order. Simple as that! ABI will never even see your credit card number! <<Learn More>> We also do accept checks by phone at 877.788.7253.
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What is Google Checkout &/Or PayPal?
Google Checkout and PayPal are the most secure and fastest ways to purchase online! So secure in fact, ABI will never see your credit card number. No account is needed and it is free to use. Google Checkout's and PayPal's enhanced simplicity of checkout and unsurpassed confidentiality and security are revolutionizing how people shop online. That's right all Google or PayPal sends us is your contact and order information so we can ship your product! Amazing! Google & PayPal accepts VISA, Mastercard, American Express & Discover. To use Google Checkout or PayPal, simply add your products to the shopping cart. When done shopping click the Google Checkout or PayPal decal. Next enter your billing information, enter your shipping information (if different) and submit your order. It takes only seconds! You can also login to Google or PayPal anytime for order updates, even to track a shipment!
View a full guided tour of Google Checkout : <<Watch Now>>
View a full guided tour of PayPal: <<Watch Now>> |
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Can I order by phone and speak with a human?
Yes, simply call 877.788.7253 (Monday - Friday 8am - 5pm EST) and we will process your order over the phone. A few special "Online Only" offers may not be ordered by phone. But that's not all... If you like, you will be connected with a product expert that can offer advice on product selection, even answer questions of compatibility with your tractor or ATV. If you're looking for "White Glove" treatment just give us a call. We are ready at your service. ABI accepts VISA, Mastercard, American Express & Discover. <<Learn More Here>>
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Does ABI offer C.O.D. or allow credit terms?
ABI does not offer C.O.D.. All orders must be paid in full before products leave our facilities. ABI does extend credit terms to credit worthy established corporations only. With approved credit. At ABI's sole discretion.
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How do I change or cancel my order?
If your order has not yet shipped you may call 877.788.7253 8 a.m. - 5 p.m. to change or cancel your order. If your order has already shipped please read our return policy. <<Learn More>>
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Does ABI offer financing promotions or payment plans?
Yes, on orders that include any single item that are $1,500 or more. The financing promotions change so be sure to checkout our promotional offers page link below. Financing can only be processed by calling 877.788.7253. With approved credit through Sheffield Financial. <<Learn More Here>>
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Does ABI accept orders from Alaska, Hawaii or outside of the U.S.?
Yes, however shipping costs and offers calculated on this site are only valid in the contiguous 48 United States. Please call us at 877.788.7253 for a custom shipping quote for all shipments going to Alaska, Hawaii or international.
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What states does ABI collect sales tax in?
Due to some state laws ABI is required to collect sales tax on purchases shipped into the following states: California, Indiana, Kentucky, Michigan, Ohio, Oklahoma, Texas & Wisconsin. In the event that ABI does collect your states sales taxes you may no longer be required to pay your states "Use Tax" for that order on your tax returns.
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What if I have a sales tax exemption number or certificate?
If you are legally exempt from paying sales tax in a state in which ABI is obligated to collect in, we may accept your sales tax exemption request by phone only. A signed state issued or approved sales tax exemption certificate must be completed and signed by the purchaser. A faxed or emailed copy of a state issued identification card and/or identification number (such as a drivers licence) may be required. Call 877.788.7253 to get started.
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When is my credit/debit card charged?
Payment is processed when the order is placed. Product(s) will not ship until payment in full has been received. COD is NOT offered to anyone. 30 day terms may be extended to government agencies or established credit worthy corporations only.
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