ABI guarantees for a trial period of 30 days from delivery, to the original purchaser, that the Rascal LGR will perform as described in ABI created marketing materials or your money back. (Websites, videos, literature, emails, advertisements, etc...) Prior to awarding a return authorization, ABI reserves the right to discuss proper setup and use of the product with the purchaser or operator to ensure the equipment is being used as intended; which may require photographs of setup and use. The return authorization will be awarded only after proper setup and use has been achieved and the product does not perform as described. This money back guarantee reimburses 100% of the purchase price, including taxes collected & shipping costs. However, all return shipping and shipping arrangements are the responsibilities of the original purchaser. All products must be returned in original or equivalent packaging. ABI assume the right to refuse delivery and does not take responsibility for improperly packaged or damaged returns. After speaking with an ABI customer service representative, that has approved the return, the original purchaser will be provided with a return authorization number. Once ABI has received the product, at the address provided, the refund will be processed. In order for the return to be valid, the original purchaser must have the product in transit to ABI within 14 days from the issue of the return authorization number.